Privacy Policy

Depending on how you interact with our Websites, Services, and Communications — and how we interact with our third-party partners — we may collect any of the following categories of information about you:

• Basic identifying information. Information you provide when registering for or using our Services, such as your full name, business email address, phone number, account name, username, and similar identifiers.
• Device and online identifiers. Device identifiers, IP addresses, cookies, beacons, pixel tags, mobile ad identifiers, and similar unique identifiers.
• Internet or other network activity. Your browsing or search history and other information about how you interact with our Websites, our emails, and our advertisements.
• Commercial information. The Services you have purchased or considered, and related information about your commercial activity with us.
• Audio and visual information. Recordings of your voice, for example when we record customer-service calls for quality-assurance purposes.
• Inferences. Conclusions we draw from any of the categories above.

We collect information in three main ways:

• Directly from you, when you submit information on our Websites, create an account, request content, place an order, communicate with us, or sign up for emails, text messages, or other Communications.
• Automatically through online technologies, when you visit our Websites, open or click on emails we send you, or interact with our advertisements. This information is gathered using cookies, pixels, web beacons, software development kits, and similar technologies — see “Cookies and Related Online Tracking Technologies” below for details.
• From our third-party partners, such as data-analytics providers, marketing or advertising partners, and other vendors that provide services to us.

Enoch and our third-party partners use cookies, pixels, web beacons, software development kits, and similar online tracking technologies to collect information about you when you use our Websites, interact with our Services, or engage with our Communications. These technologies are used to keep our Websites secure, manage your account, prevent crashes, fix bugs, save your preferences, and support core functionality, advertising, analytics, and performance measurement.

Our Websites use Google Analytics for analytics purposes. You can read more about how Google handles data collected through this service in Google's documentation on how it uses information from sites and apps that use its services.

We may also use behavioral-analytics tools — such as Microsoft Clarity and similar providers — that capture how you use and interact with our Websites through behavioral metrics, heatmaps, and session replay, to improve and market our products and Services. Website usage data may be captured using first- and third-party cookies and other tracking technologies for purposes including product-popularity measurement, site optimization, fraud-prevention, security, and advertising. For details on how those vendors handle data, please consult their published privacy statements.

We use your information for purposes including:

• Providing the Websites and Services. To create and manage your account; facilitate your access to and use of the Websites; send notifications related to your account or Service participation; respond to Communications; and carry out related business functions.
• Communicating with you. To respond to requests, inquiries, issues, and feedback, and to provide customer service.
• Marketing and advertising. To send marketing, advertising, and promotional communications by email, text message, or postal mail.
• Analytics and personalization. To conduct research and analytics — including to improve the Websites and Services — to understand your interactions with our content and Communications, and to personalize your experience and provide tailored recommendations.
• Security and fraud prevention. To detect, investigate, prevent, or take action against potentially malicious, deceptive, fraudulent, or illegal activity, including fraudulent transactions; to enforce our terms; and to protect our users and other parties from harm.
• Legal obligations. To comply with applicable laws and regulations, to establish and exercise our legal rights, and to defend against claims.
• Core business functions. To support business management, loss prevention, collection of amounts owed, and the identification and repair of errors and problems with the Websites.

We may disclose or share your information with affiliated and non-affiliated third parties, including in the following situations:

• With your consent— obtained in writing, online (for example, through “click-through” agreements or accepting the Websites' terms of use), orally in person or by phone, or otherwise.
• In a business transfer — as part of a corporate transaction such as a merger, acquisition, joint venture, reorganization, financing, or asset sale, or in the unlikely event of insolvency, bankruptcy, or receivership, in which information may be transferred as a business asset.
• To non-affiliated third parties that help us operate the Websites and Services or perform business functions — for example, brand partners, internet-service providers, advertising networks, data-analytics providers, government entities, operating systems and platforms, social-media networks, and other service providers (such as customer-service, audit, marketing, debugging, and security vendors).
• For legal process and protection — to satisfy any law, regulation, legal process, or governmental request, or where we have a good-faith belief that access, use, preservation, or disclosure is reasonably necessary to (i) enforce our agreements; (ii) protect our interests, property, or the safety of others; (iii) respond to claims, disputes, or litigation; or (iv) safeguard our Websites.

If you are a California resident, please review the California Privacy Notice below for additional rights and disclosures.

Regardless of where you live, you have the following right:

• Manage your communication preferences. You can stop receiving promotional emails at any time by clicking the “unsubscribe” link at the bottom of any promotional email we send you. To stop receiving promotional postal mail, email info@enochpack.com.

The disclosures in this section are provided pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act, and its implementing regulations (together, the “CCPA”).

Definitions

• Personal Information. Information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked — directly or indirectly — to you or your household.
• Sensitive Personal Information. Information such as your Social Security number, driver's license, state ID, or passport number; account or financial-account login credentials; debit or credit card number with access code; precise geolocation; race or ethnic origin; religious or philosophical beliefs; union membership; the contents of mail, email, or text messages other than those sent to us; genetic data; biometric information; health information; or information about your sex life or sexual orientation.
• Sell, Sale, Sold. Selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating — orally, in writing, or by other means — your personal information to a third party for money or other valuable consideration.
• Share, Shared, Sharing. Sharing, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating your personal information to a third party for cross-context behavioral advertising, whether or not for monetary or other valuable consideration.

Your Rights

You — or an authorized agent acting on your behalf — may submit the requests described below. We will take reasonable steps to verify your identity (and the identity of any agent) before responding, which may include requiring you to sign a declaration under penalty of perjury. If an authorized agent is acting for you, you must provide (1) a written authorization to that agent and (2) separate proof of your identity.

• Right to know. You may request that we disclose, subject to applicable exceptions: (1) the categories of personal information we have collected about you; (2) the categories of sources for that information and the business or commercial purpose for collecting it; (3) the categories of third parties with whom we have shared, sold, or disclosed your personal information, and the business or commercial purpose involved; and (4) specific pieces of your personal information.
• Right to delete. You may request that we delete your personal information, subject to applicable exceptions.
• Right to correct. You may request that we correct inaccurate personal information about you, subject to applicable exceptions.
• Right to opt out of the sale or sharing of personal information. Some of our online tracking technologies may be considered a “sale” or a “share” of your information under the CCPA. You may opt out by emailing info@enochpack.com. You may also opt out by enabling an opt-out preference signal — such as the Global Privacy Control (GPC) — on your browser. We have no actual knowledge that we sell the personal information of California residents under 16 years of age.
• Right to non-discrimination. You may exercise the rights above without being discriminated against under the CCPA.

Exercising Your Rights

To submit a request, email info@enochpack.com. Authorized agents may submit a request on your behalf by emailing the same address along with written proof of authorization. We will respond within the time frame permitted by applicable law.

Notice of Collection

• For the categories of personal information we collect about California residents, see “What Type Of Information Do We Collect?” above.
• For how we use those categories, see “How Do We Use Your Information?” above.
• For how we collect those categories, see “How Do We Collect Your Information?” and “Cookies and Related Online Tracking Technologies” above.
• For the categories we disclose and the categories of third parties we disclose them to, see “How Do We Disclose Your Information?” above.
• For our retention practices, see “How Long Do We Keep Your Information?” above.

Notice of Disclosure for a Business Purpose

For the categories of personal information we have disclosed for a business purpose and the categories of third parties to whom we have disclosed it, see “How Do We Disclose Your Information?” above.

Notice of Sale or Sharing of Personal Information

Some of our online tracking technologies may be considered a “sale” or “share” of personal information under the CCPA. The categories that may be sold or shared include your IP address, persistent online identifiers, advertising identifiers, similar device- and browser-level information, and information about your engagement with our Websites, products, and Communications. We have no actual knowledge that we sell the personal information of California residents under 16 years of age.

Notice of Use of Sensitive Personal Information

We do not use California residents' sensitive personal information for any purpose other than those permitted under the CCPA. Specifically, we do not use sensitive personal information of California residents to derive characteristics about them.

Lodging complaints.If you are in the EU or UK, you may contact us through our local representative (where applicable). You also have the right to lodge a complaint with your local data-protection supervisory authority or with the UK Information Commissioner's Office.